TERMS AND CONDITIONS

  1. PRIVACY POLICY
    1. We are committed to protecting your privacy.  When you place an online order, we need to know your name, email address, credit card billing address, delivery address, credit or debit card number and associated details.  This allows us to process and fulfil your orders and to notify you about your order status.  We will also require telephone number in case we need to contact you and for international orders this number may be given to our couriers in order to help with the delivery of your goods.  You have trusted us by giving us these details and we promise not to use these details for any other reason other than processing your order or informing you about the products and services.  We will not pass any of your details onto third party for profit or otherwise.
    2. If you have an account but do not wish to receive weekly emails regarding the products and services of Chase Collection you can be removed by emailing hello@chasecollection.co.uk, including the word “remove” in the subject line.
  2. COOKIES
    1. Cookies are tiny text files, which are stored on your computer and the Chase Collection website uses these files to remember what currency you want to view the site in, what items are in your shopping basket and various other things which are all in place to make the site easier to use.  All shopping websites use cookies and without them the site would not work.
  3. WEBSITE DESCRIPTION AND ILLUSTRATIONS
    1. We create the pictures and descriptions for the Chase Collection website.  This information is copyright of Chase Collection and may not be used by any other party without express permission of Chase Collection. The Chase Collection website is provided for use only for viewing by an end user.  Taking of any content or prices by automated processes, such as spidering, will be deemed as a breach of copyright and is expressly forbidden except where specifically agreed with us.
    2. All pictures, material, code and intellectual property and descriptions are the property of Chase Collection. They may not be copied or used without the expressed permissions.
  4. Severability
    1. Klarna

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.
General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy. If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

  1. Third Parties – Information we collect:
  • Identity and Contact Information includes first name, last name, title, email address, telephone number, delivery address, billing address or any other information you provide within your personal preferences through your profile builder or to staff within our stores.
  • Marketing and Communications Information includes your preferences in receiving marketing from us and our third parties and your communication preferences
  • Technical Information includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, language, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access the Site or any Application
  • We may also receive information about you from various third parties such as: analytics providers, advertising networks, search information providers and payment service providers.

 

  1. Your Rights – at any time, you have the right:
  • to request access to or a copy of any information which we hold about you;
  • to rectification of your information, if you consider that it is inaccurate;
  • to ask us to delete your information, if you consider that we do not have the right to hold it;
  • to withdraw consent to our processing of your information (to the extent such processing is based on previously obtained consent);
  • to ask us to stop or start sending you marketing messages as described below in the marketing section;
  • to restrict processing of your information;
  • to data portability (moving some of your information elsewhere) in certain circumstances;
  • to object to your information being processed in certain circumstances; and
  • to not to be subject to a decision based on automated processing and to have safeguards put in place if you are being profiled based on your information.